Did you know that you can connect with an experienced agent in under 60 seconds through our Live Chat feature in HUB? Click on the yellow icon on the bottom left of your screen to avoid wait times and be connected with a Claims Adjuster or Customer Support Representative!
Before being connected with a live agent, our bilingual (English and French) chatbot Cleo will first gather some information about your inquiry before seamlessly passing you along to an experienced support agent!
In order for us to best support all our clients and ensure we provide you with accurate and timely responses, we kindly request that you limit your contacts with us to one contact channel at a time only (i.e.. phone, or email or live chat). This will ensure we are not spending time navigating duplicate requests, to give us the best chance to service all our valuable clients as quickly as possible.